1 1/2 Year deleted
complete
Log In
Andrei Sheina
complete
Andrei Sheina
in progress
T
Triplangiu1
Hello, same issue here
Andrei Sheina
Triplangiu1: Hi! Can you please send me your email at andrew@coins.live so our engineers can check? Thanks!
T
Triplangiu1
Andrei Sheina: andreipopovici1989@yahoo.com
T
Triplangiu1
Any news on this?
T
Triplangiu1
Andrei Sheina: hey Andrei, when can I expect to see my portfolio info back? Thx
Andrei Sheina
Triplangiu1: Hi. Sorry for long response. Our engineers checked your data and everything seems fine - you have records in your portfolio with quite a big number of coins. Can you please send us a screenshot of what you see when open portfolio?
T
Triplangiu1
Andrei Sheina:
T
Triplangiu1
Andrei Sheina:
Andrei Sheina
Triplangiu1: Are you 100% sure you are using andreipopovici1989@yahoo.com email for login?
A
Andreipopovici1989
Andrei Sheina: I’ve logged out and logged in again, now it shows all portfolio information. Thx
Andrei Sheina
under review
Andrei Sheina
Donaldcusson Hello! We had an accessibility issue yesterday (around 30 mins) and the timing of your message matches the time period when we were fixing that issue. Can you please re-check your portfolio today and share the result again with me? Thanks!