BTC
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Gavin Jackson
Hi There,
Since the update BTC has been added in my portfolio at a 14% loss. Please remove this from my portfolio as I have non. Many thanks
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Andrei Sheina
complete
Andrei Sheina
I'm closing this issue due to inactivity, but Gavin Jackson feel free to re-open if the issue is still there.
Andrei Sheina
in progress
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Gavin Jackson
I also cannot input ETH without it inputting the incorrect buy price. So am immediately at a 14% loss? Have tried it twice now and the same happens. Very similar to the above BTC issue. Thanks for your help.
Andrei Sheina
Gavin Jackson: Hello Gavin! Thanks for reaching out. Can you please elaborate a bit more on the issue you are experiencing? Our update didn't affect any old or new transactions you have in the portfolio. Also, the app is not influencing pricing input. When you create a transaction we automatically pull the latest price and insert it into the input, but you can always erase it and enter your own price. I've recorded a short demo video to show you how to do it - https://monosnap.com/file/E8hIAr3Kz6RJ6dpCdYT1OxD8eNmOrZ
Also, you can always delete or edit your transactions. Simply switch to the transactions tab and use a swipe gesture to toggle Edit/Delete actions. Check here - https://monosnap.com/file/WsdQXcRhKHsV2PYZbkneNy8jeE97ak
Please, let me know if this was helpful and resolved your issue.
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Gavin Jackson
Andrei Sheina:
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Gavin Jackson
Hi Andrei, Thanks for your reply. You mention that the ‘app is not influencing price input’...I’m not sure about that. If I add 1 BTC at the current market price (0 BTC balance in my portfolio before) it should show 0% profit and 0% loss (or a very minimal change). However as my picture shows 1) it changes my buy price from $5371 to $6461 giving an instant 16% loss?? The same is happening with ETH. I have tried to EDIT this multiple times with no luck? It continues to not recognise my manual input and revert back to the 16% loss. Your help would be much appreciated. Gavin
Hassan Elmi
Gavin Jackson: Hi Gavin, I tried to reproduce the issue you raised on my end and I was successfully getting $0 profit and 0% BTC when I used current market price. Watch the video of my recording via this link https://monosnap.com/file/342S8eDMwQ7PUurINaKNmOvhMbLTKC
Same with ETH but did not capture in the video. Can you try to delete the transaction and create a new one? Let me know how it goes.