Update Bug: Portfolio
complete
Alex
We've received reports of people not being able to see their portfolio information or seeing incorrect portfolio information.
Your information has not been lost or changed and will be restored shortly
Check your email for updates or keep track here on our Feedback board. Reach out to us at team@coins.live if you'd like to speak to someone directly.
Thanks for your patience and support!
Alex
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Andrei Sheina
complete
The issue has been fixed
Logan
Logan
Merged in a post:
LTC still not showing up in portpholio
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Lgmillerdc
I have recorded LTC transactions since I started using this and program. For the past several months now while my buys & sells record the amount of LTC I own does not appear in my portpholio. Why can’t you fix this. I must not be the only one experiencing this.
Hassan Elmi
Hi Lgmillerdc sorry about that, I forwarded you're issue to the engineers, they will look into it. I will keep you posted on the progress. Again, sorry for the inconvenience caused.
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Lgmillerdc
Hassan Elmi: LTC is still Not showing up in my holding. The LTC transactions post but don’t post in my holdings. I’m sure I’m not the only one so come on it’s been months. Please get it fixed. A couple updates ago Verge coin showed up in my holding and I haven’t bought any Verge. WTF? I look forward to a response. I want to like your App but you’re making it pretty hard. Thanks for your help. Larry
Andrei Sheina
Hello everyone! We've applied some fixes and the issue with empty portfolio should be gone for most of the users. It still may be relevant for some of them and in that case, we'll have to deal with it individually. Can you please verify if issue is still present on your end? Please, log out and log in again before the test. Let us know your situation and if there is still a problem send us a message with your coins.live profile email, so we can check your data manually. Thanks a lot for your collaboration and feedback!
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Lgmillerdc
Andrei Sheina: LTC still doesn’t post in my Holdings but does in my Transactions. Please fix. Larry
Logan
Logan
Logan
Logan
Hi Lgmillerdc, thanks a ton for reporting this. We are currently working on getting portfolio bugs fixed. I am merging your note with our main post which addresses these issues. Do you mind uploading some screenshots of the issue taken from your device? This will be super helpful to our development team.
Alex
in progress
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