Update prices
complete
Log In
Hassan Elmi
Andrei Sheina
complete
C
Ckrandhir
When this issue is expected to resolve
Andrei Sheina
Ckrandhir: The issue has already been resolved. Prices are being updated every ~4 minutes.
C
Ckrandhir
Andrei Sheina: market showing very different then https://coinmarketcap.com/
Andrei Sheina
in progress
Andrei Sheina
Hello Coins.Live users!
To get the latest prices you can pull down to refresh on the Prices screen. This will automatically update all prices.
Pulling down will also refresh the page on all screens and tabs.
We will add auto refresh later and will notify you once the update is live. Thanks!
S
Stefanzechner
Andrei Sheina: yes I pull down but it doesn‘t refresh. In the Screenshot you can see that the Bitcoin prices are from 12:09 and the next is from 2:19. Between there are no prices, by the other coins and the portfolio it is the same. Best regards
J
Jdbarr53
Andrei Sheina: My phone does not up date following your suggestion and neither does my laptop even if I log in and out. At this time you are showing Total market cap of 169 billion whilst in reality it is 175 billion.
Andrei Sheina
Jdbarr53 Stefanzechner
We added a fix for maintaining more up to date coin price data. Prices are usually being updated every several minutes now. That's a reason why you don't see immediate update when using pull to refresh or refresh a page on the coins.live website. Also real time updates decrease prices accuracy and app's performance so we always try to find balance between the two. We continue our work to improve user's experience and provide you the most accurate and up to date pricing. Thanks for reaching out!
S
Stefanzechner
Andrei Sheina: super, thanks 😊👍
J
Jdbarr
Andrei Sheina: OK coins.live is back to normal and working well, thanks for your help Andrei👍
Andrei Sheina
Jdbarr Stefanzechner
My pleasure folks!
J
Jdbarr53
So, here we are 8 hours later and no response or rectification to the problem, not good enough.
J
Jdbarr53
Same problem here. This has been occurring a lot these past few days.
A
Alokdass
Still wrong rates in portfolio even after refresh
Hassan Elmi
Alokdass: Hi Alokdass sorry about that, from my end prices match. See this video from my device https://monosnap.com/file/2vUw5mx4UhyMlyXMt45QOSgi4SWChe Can you share screenshots from your end, it will help us debug the issue you're facing. Thank you.
Hassan Elmi
Hi Alokdass sorry about the price difference. Because the prices change and stream in real-time the price updates may delay. Can you refresh the portfolio screens and check the price now and let me know if the issue has been sorted on your end. Thank you.